Testimonials
Please consider emailing a testimonial so we can include it here.
E-mailed comments:
From Mike ... Two years ago I ordered from Zottola Fab and was pleased with the result, so I used them again recently for a custom order. When I received the completed package, the specifications were not exactly to my order. How many times in that situation do you hear "you can make it fit" or "we only followed your directions"? Well, when I called, there was none of that. I was sent a return UPS label, and the order was corrected and returned to me within ten days. I lost a little time, but no additional expense, and I gained a greater respect for the job that Zottola Fab does. I will use them again.
From Martie... Attached are a couple of pictures of the EZ handrail that I purchased (installed and painted). I appreciate the fast turnaround and delivery time! I ordered Monday, it shipped Wednesday and arrived Friday. I installed and painted it Saturday so it was quick! All in all, I am very satisfied. Thank you!
Note to future customers: Railings are not always completed this quickly. We do not build railings everyday, her order happened to come in just before we built a new batch of orders. In other cases it may take up to five business days, it all depends on our work schedule.
From a recent customer: "I thought I would share the outcome of my railings. It worked out just fine."
Here is the gallery
From Francis: Thank you Zottola Fab! My experience with your company was as easy as installing your railing. Your service rep. was very helpful with her knowledge and made several drawings to help me get this very awkward set of steps, a quality, very sturdy railing that looks beautiful. I am so impressed I sent this note, something I have never done to acknowledge any other product or service. Thanks again.
From Eileen: I am an insurance agent that writes many homeowner policies in Long Island NY. I just wanted to let you know that I have been recommending your phone number and web address to many of my clients. When an insurance company gets a new home to write they all do an inspection on the house. Many come back that the insured must install railings on their steps which can be an expense they are not expecting. Clients have obtained quotes for local companies to install the railings and the price is approximately $800.00 to $1,000 for purchase and installation. I have given my clients your information and they have been ordering railings from you and installing them themselves. They have been very pleased with what they have received and told me installation was very easy. I just wanted to let you know that I will continue to recommend you to my clients and hope you will be around for a long time as this has made my job a lot easier dealing with clients when I have to tell them they must put railings up.
From Jason: I just wanted you to know that I installed an one of your EZ rails. We have steps in our front yard leading to the mail box. The price for your railings are really affordable and it was easy to install. I'm really thankful to have this rail because my wife is seven months pregnant and expecting in February! With no railing those steps would be seriously hazardous during the winter months. A big thanks to the team at Zottola Fab.
From Mike: I have received both rail packages. It's too cold to install them right now, but they look good and everything that I expected to receive is there. When it is sometimes an unwanted adventure to get what should be the simplest things done, I entered this transaction with some concern. Looking back, there was no need for worry. Thanks again
From Tanya--Hi Toni....... we received our rails today and they are perfect!! The weight is absolutely a great surprise....... they are much sturdier than I anticipated and am so grateful to have found your company. Thank you for your speedy service and quality product.
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