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Step one: download any of the following three guides which apply to you.  

The How Measure for EZ Rail and choose and Install Method helps you to determine your installation method, nose to nose dimensions, number of steps, and hardware you need. The How to Measure for Wall Rail Guide helps you to determine the proper length of wall rail you should order and the type of anchor you should use. The "EZ rail customization guides" helps you to discover a large number of customization options which are available and associated costs.

Step two:  use your downloaded guide(s) to gather your info! A little upfront work saves you time in communicating with us.  In fact with the right info at checkout most orders can be completely automated! Here is a list of the info you need.

• Type of railing--wall rail, standard EZ rail or EZ rail with baseplate
• Nose to nose measurment--applies to all railing!
• Number of steps--applies to all railing
• Anchoring hardware--if necessary
• If necessary drawings and/or digital pictures for customization
  

Step Three: return to the web site or call the office to complete your railing order

Our site is secured with alpha SSL certificate and credit card information is handled through PayPal or Google Checkout, so both your account and credit card information are keep very secure.

Both of our payment providers offer convenient buyer accounts, or use Paypal to process a major credit card without creating an account.  We are also happy to process your payment over the phone.

Step four: If you've not done so already download the instructions for the method you have chosen. One or more of these four: Base Plate EZ Rail Installation Guide In Ground Installation Guide Drill Method Installation Guide Wall Rail Installation Guide

Expect your rail to be custom built and shipped out in 3-5 days. It should arrive UPS ground in just a few days. Need expedited shipping? You must process your order over the phone.

How do we process orders so quickly? Everything is done in our shop from receiving the order, to making the rail, to shipping it out. Many standard parts are made ahead of time. The railing itself isn't made ahead of time because it will be fabricated to the exact size you need based on the measurements you provide.

Customizations may take longer but are still processed quickly. Finally, there is nothing left to do except to install that railing! We love to hear feedback from our customers and post pictures of your successful installations here on the website.